[PS4]Not receiving bought items | Forums

[WizzyMizzy]

I have bought the deluxe edition and 16,000 steel and I haven’t received anything.

[Ubi-Ginge]

Hey WizzyMizzy and welcome to the forums

It can sometimes take up to 24 hours for in game items to be added onto accounts, especially during busy periods.
Have you received them yet or are you still waiting? :/

[WizzyMizzy]

No, I haven’t received anything so far, and I have sent a ticket aswell.

It has been more than 24 hours since I haven’t received the items I bought.

[Ubi-Swaggins]

Hey WizzyMizzy,

Thank you for getting back to us.

Can you provide me with the ticket number?

Cheers.

[WizzyMizzy]

Case number is 08061153.

[Ubi-Swaggins]

Hey WizzyMizzy,

I can see that your ticket has received a response.

Apologies for the delay.