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  1. #1

    [BUGS] In-game store crash

    I have an issue with the in-game store where after about a minute it locks up. I am unable to alt-tab out of the game at this point and have to either reset the PC (wordt solution) or sign out (best solution) as this shuts the game down. I have noticed that the CPU is running at about 100% and the clock has stopped when this occurs. I am running the latest nVidia drivers on a Windows 10 64-bit PC with 16GB of RAM.
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  2. #2
    UbiShikallum's Avatar Community Manager
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    Jul 2017
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    Do you get a specific error code?
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  3. #3
    No error codes as the game has totally frozen at this point.
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  4. #4
    UbiShikallum's Avatar Community Manager
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    Jul 2017
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    Can you create a ticket on our support site with your msinfo and dxdiag and write the ticket number here? I'll have a look as soon as I can:

    https://support.ubi.com/en-GB/faqs/0...ag-and-Msinfo/
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  5. #5
    Ticket number is 08075707.

    Could the problem be my CPU?
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  6. #6
    UbiGabrinth's Avatar Ubisoft Support Staff
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    Mar 2017
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    The issue could be related to your CPU not meeting requirements. I recommend using as few system resources as you can when playing Far Cry New Dawn. Make sure that you do not have a second monitor running. Make sure there are no videos running in the background.
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