🛈 Announcement
Greetings! Far Cry forums are now archived and accessible in read-only mode, please go to the new platform to discuss the game.
  1. #1

    farcry new dawn problem

    i launch the game and all it does is have the icon on the tool bar and when i click on the icon the game dosent load in or even show a picture all i hear is the title music
    Share this post

  2. #2
    Ubi-Viral's Avatar Ubisoft Support Staff
    Join Date
    Oct 2015
    Posts
    3,186
    Hey Duck_Inferno!

    Sorry to hear that you are running into issues launching the game. It is best to complete the steps from the link below:

    https://support.ubi.com/en-GB/Faqs/0...roubleshooting

    If it still happens even after completed these steps, please send us your system files in a support ticket so we can take a closer look at your system. You can find how to do this here:

    https://support.ubi.com/en-GB/faqs/0...Dxdiag-MSinfo/

    Thanks!
    Share this post

  3. #3
    I am having the same issue did you get it fixed I cant seem to find help.....
    Share this post

  4. #4
    UbiShikallum's Avatar Community Manager
    Join Date
    Jul 2017
    Posts
    3,809
    Did you try the troubleshooting above or create a ticket on the support site with your system information?
    Share this post

  5. #5

    yes made a ticket

    i have made a ticket for the issue case number: 08066755
    Share this post

  6. #6
    UbiShikallum's Avatar Community Manager
    Join Date
    Jul 2017
    Posts
    3,809
    Have you tried running the game from the .exe in your file explorer?
    Share this post

  7. #7

    just tried it

    just tried it and still the same problem

    at 5:30 pm 17/02/2019 I just tried reinstalling it for a 3rd time and it still has the same problem

    any other ideas?
    Share this post

  8. #8
    UbiShikallum's Avatar Community Manager
    Join Date
    Jul 2017
    Posts
    3,809
    Can you make sure that Uplay PC and the game .exe are running as exceptions on your anti-virus?
    Share this post

  9. #9

    allowed

    i have allowed them both though firewall and the game is still not working

    I've also just tried putting disc one in and launching with that still didn't work

    just tried moving the files to a new folder then verifying the files and it still didn't work
    Share this post

  10. #10
    UbiShikallum's Avatar Community Manager
    Join Date
    Jul 2017
    Posts
    3,809
    Have you tried installing the game on the same drive as Uplay PC, if not already?
    Share this post