No solution sadly as I'm also suffering the exact same issue. Tried asking for help and been directed to try correcting any issue in our connections which offered no relief at all. If anyone can offer a solution to this I'd be eternally grateful as it's really ruined things for us so far.
Hey carougarte,
Have you tried the steps outlined in this FAQ? It's quite hefty but is designed to resolve these connectivity issues.
If so, please feel free to create a support case with a screenshot of your port settings - we will be able to investigate further if provided.![]()