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  1. #1

    Can't redeem Far Cry 5 rewards in New Dawn on Ps4

    I played Far Cry 5 on Xbox One completed the campaign and liberated Dutch''s island. I'm playing Far Cry New Dawn on Ps4 and I can't unlock the Rook outfit or the Sin Eater shotgun. It says I need to complete far cry 5 campaign and liberate the island...
    I thought Ubisoft club had cross platform rewards... so shouldn't I be able to use these items? I've had other games that never had this problem so I'm wondering what I'm doing wrong here.
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  2. #2
    Ubi-Trippn's Avatar Senior Member
    Join Date
    Nov 2016
    Posts
    2,053
    Hi Vannars,

    I checked your account and confirmed they were not indeed unlocked please check again now.
    If you're playing at the moment you may need to restart the game.
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  3. #3

    Can’t redeem FC5 rewards on FC New Dawn

    I’m having the exact same issue, but I played Far Cry 5 on PC and I completed the campaign and liberated Dutch''s island. I'm currently playing Far Cry New Dawn on Ps4 and I can't unlock the Rook outfit or the Sin Eater shotgun. It says I need to complete the Far Cry 5 campaign and liberate the island, but I have already done that. Is there a way to fix this?
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  4. #4
    Ubi-Baron's Avatar Ubisoft Support Staff EMEA
    Join Date
    Aug 2017
    Posts
    7,771
    Thanks for contacting us, Hypepsi75

    They should be unlocked for you now.
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  5. #5
    Hi

    For me it's only the shotgun I can't redeem. I got the outfit no problem, but for some reason can't get the shotty. Is there any way to fix this? Thanks in advance
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  6. #6
    Ubi-Baron's Avatar Ubisoft Support Staff EMEA
    Join Date
    Aug 2017
    Posts
    7,771
    Hi Kikiyatman

    Just to confirm did you complete Far Cry 5? As the Shotgun was for completing the main campaign whereas the outfit was just for finishing the first island.
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  7. #7

    I cannot receive the Sin Eater D2 skin when I also completed the campaign

    Beat the game and started a new file, but I still have the stats on my Ubi account and my PS4 trophies.
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  8. #8
    Same issue for me, beat 5 on Xbox One and now on PS4 I can't redeem the shotgun or the outfit.
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  9. #9

    Same issue

    I also completed Far Cry 5 on PS4, I’m playing New Dawn on Xbox One and the rewards are not unlocking from 5.
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  10. #10
    UbiShikallum's Avatar Community Manager
    Join Date
    Jul 2017
    Posts
    3,809
    We are aware of this and are looking into it now
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