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  1. #1

    anyone else pre-order physical from Ubi's site?

    First time ordering from the Ubisoft site. Got 2 copies of New Dawn for a friend and I. When I look at the order status though it says "You have never ordered." The order status link in my receipt email is 404'd. Wondering if anyone else has this issue, maybe as a preorder they erase don't keep the order status..
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  2. #2
    Same problem. But game is in my Uplay game library. The same error I got for preordering Far Cry 5 Hope County and AC: Odyssey Medusa Edition, but both arrived.
     1 people found this helpful
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  3. #3
    I got a code so pretty much had to spend it on Ubi store
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  4. #4
    Update, got Shipment confirmation email today

    "Thank you for shopping with us. Your order has just been entrusted to the courier for delivery."

    Hopefully it arrives for Friday
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  5. #5
    Ubi-Zubi's Avatar Community Representative
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    Sep 2018
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    Hey guys! If you're experiencing issues with your order, please reach out to support.ubi.com as soon as possible for further assistance.
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  6. #6
    Ubi-Zubi's Avatar Community Representative
    Join Date
    Sep 2018
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    Hey guys! If you're experiencing issues with your order, please reach out to support.ubi.com as soon as possible for further assistance.
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