[PS4] Screenshots, wrong colors | Forums

[sagacyte]

Hello! Before I begin I just wanna say how awesome it is that we now have a proper Photo Mode in The Division 2! I took screenshots at the very beginning of the beta, both with the Photo Mode's "screenshot" button and with the native PS4's "share" button.

Issue #1: From my PS4 gallery, I could see the screenshot thumbnails but opening any of them just returned a black screen. This only happens with screens in the folder regarding Division 2 screens. I tried attaching the pictures in a PS Message to a secondary account of mine and I could see them from my phone (and now, PC). Noticed one of the files' name was a weird mesh of characters. It's like the PS4 can't recognize the name? Very weird. Screenshot of the file name: https://imgur.com/KRN48XY

Issue #2: All pictures taken with the Photo Mode's own screenshot function came with altered colors. Inverted? Took a couple of shots using the system's share function, and those came out with normal colors (though, as all others inside the folder for Division 2 screenshots, I couldn't see them from my PS4).

Screenshot 1, in-game shot: https://imgur.com/4iI4mqm
Screenshot 2, in-game shot: https://imgur.com/ayrhLsY
Screenshot 3, in-game shot: https://imgur.com/eWRr8M1
Screenshot 3, PS4's share shot: https://imgur.com/uEJDjST
Screenshot 4, in-game shot: https://imgur.com/3RsKoU1
Screenshot 4, PS4's share shot: https://imgur.com/fVC8B9R

Aside from this, I could also mention a lot of instances where textures were slow to load, but I think I have seen this already mentioned elsewhere on this forums and Reddit.

Thank you for your time!

[Ubi-Gumdrops]

Hey thanks a lot for the detailed report, this is really helpful!

[VinnieVediVito]

Same exact issue and colors.

In game shots show up with the same bluish hue.

[PM_1980]

Yep me too on PS4 Pro, love photo mode in games too, but can't use it, as every photo my character is blue and so are a lot of the colours, very frustrating.

[fanpsx]

Yep me too on PS4 Pro, love photo mode in games too, but can't use it, as every photo my character is blue and so are a lot of the colours, very frustrating.

Yep, got the same problem.

Probably it's HDR related bug (I've got the same issue in Assassin's Creed: Origins).

[art_ziom]

I also think that this is a problem with HDR.

I wanted to check without HDR, but when I turned off HDR in game menu, then Photo Mode was unable to save the photo. Unfortunately, I did not have time to reset the game and check if it works after reboot.

[UbiShikallum]

Thanks for the added info and further images