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  1. #11
    Originally Posted by heoquay97 Go to original post
    i'm from Vietnam and i have "We are currently improving the service..." everytime i try to buy something on ubistore :'(
    Me too. Look likes Google has brought us here...
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  2. #12
    The same, hope to see Ubisoft answer this question !
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  3. #13
    I got an email from Ubi support

    “Thank you for contacting Ubisoft Support.

    We understand that the price shown on the website is in Euro despite you being located in Vietnam.

    This is normal behavior to be charged in different currency for those customers, who are not physically located in Singapore.

    Apologies for any inconvenience caused and thank you for the understanding.

    Should you have any other queries, please do not hesitate to contact us again.”

    Maybe they don’t want our money ) Last time I bought a keyless Far Cry game through Fanatical store with priced VND and cannot activate via ubi connect, the tech support from Fanatical says that ubi refuses to activate my game due to user’s invalid country, lmao, I’m 100% sure both Fanatical and Ubi account are registered from VietNam and I dont know they (Ubi) says invalid country. Finally, the problem is not resolved and I got a refund from Fanatical
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