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  1. #1

    Crash right after I accept EULA

    Hi
    I've tried absolute everything. Modifying state.cfg, newest 418 nvidia driver (clean install of course), closing ALL in-game overlay, reinstalling the game...
    The game still crashes right after I click 'continue'.
    It doesn't matter if it's windowed or fullscreen.

    There's no error message. Just the 'send the crash report' thing. The crash logs in "\Program Files (x86)\Ubisoft\Ubisoft Game Launcher\games\Ubisoft Game\logs" are all empty without a a single text.



    My spec:
    i7 6700HQ 2.6 GHz
    GTX1060
    RAM 24 GB
    Win 10 64 bit
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  2. #2
    Ubi-Gumdrops's Avatar Ubisoft Support Staff
    Join Date
    May 2018
    Posts
    2,374
    Hey thanks for the report! Can you please share your full system DxDiag and MSinfo through a support ticket? Let me know the case number once submitted and I can pass this along to the development team for investigation
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  3. #3
    Originally Posted by Ubi-Gumdrops Go to original post
    Hey thanks for the report! Can you please share your full system DxDiag and MSinfo through a support ticket? Let me know the case number once submitted and I can pass this along to the development team for investigation
    Hi. I've submitted a ticket.
    The case number is 07985763.
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  4. #4
    Ubi-Gumdrops's Avatar Ubisoft Support Staff
    Join Date
    May 2018
    Posts
    2,374
    Thanks a lot! That's much appreciated.
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  5. #5
    Any ifx for this yet i'v got the same problem.

    cpu AMD Ryzen 5 1600x
    ram 16g
    video 1080ti
    windows 10 64bit
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  6. #6
    I have the same problem. The game shut down at the connecting to division 2 online services page.
    I have no problem playing division 1, why is this happening? Please help~!

    My rig:

    GeForce GTX 1070
    Driver version 418.81
    Intel i7-6700 @ 3.4GHz
    16g ram
    Windows 10 64bit
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