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  1. #1

    Still Waiting For Code? Can't Access Pre-Load.

    http://imgur.com/H6A3LBs

    As you can see, I have guaranteed access to the Beta and have been waiting for the email with instructions on how to access the Beta since the pre-load began many hours ago. Surely it doesn't take that long to send an email? Additionally, on my Ubisoft Account, under Beta Access for The Division 2 it appears as though I'm not registered, however when I click 'Register Now' it takes me to the above image.

    My PSN account is linked to the Ubisoft Account that I redeemed the Pre-Order Code on.

    EDIT: Patience was the key. Code arrived.
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  2. #2
    Ubi-Gumdrops's Avatar Ubisoft Support Staff
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    May 2018
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    Hey Monkfishy! Where did you pre-order your copy?
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  3. #3
    Originally Posted by Ubi-Gumdrops Go to original post
    Hey Monkfishy! Where did you pre-order your copy?
    I'm having a similar issue apparently. Says I didn't pre-order the game
    http://www.imagebam.com/image/edecdb1117391214
    In best Maury Pauvich voice "The receipt proves that's a lie"
    http://www.imagebam.com/image/c81fd01117392514
    Only thing I edited out were the codes and of course names and phone number.
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  4. #4
    I pre-ordered from gamestop, I got the first email saying I've registered but I've looked at my account and it says I'm guaranteed access but haven't received the email with the beta key
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  5. #5
    JohnWickHitman8's Avatar Banned
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    Apr 2018
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    Same Same.

    Pre Ordered with Best Buy.

    Guaranteed Access yet no email with code and link at store says I have bought the game.
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  6. #6
    Same here, pre order the game through gamestop back in sept 1st.
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  7. #7
    Ubi-Gumdrops's Avatar Ubisoft Support Staff
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    May 2018
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    2,374
    Thanks for the additional info! I checked all of your accounts and each of you have already been approved
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  8. #8

    Beta access

    Im still waiting for my code can anyone help
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  9. #9
    Originally Posted by Ubi-Gumdrops Go to original post
    Thanks for the additional info! I checked all of your accounts and each of you have already been approved
    Well, I got the code but not to the email associated with this account. Good thing I checked. Will punch it in after I post and hopefully it all goes smooth from there.

    Thanks Ubi-Gumdrops.
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  10. #10
    Thanks, I have received the code. It was just taking a long time, and the fact the site said I wasn't registered was unnerving. Everything is A-Okay now!
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