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  1. #1

    PREORDER KEY confirmed in Redeem Page for private beta, but no PSN CODE?? :(

    i am little Confused. i got my key for retail Preorder and gave it into the Homepage thedivisiongame.com/redeem. they confirmed me with an E-mail from The division 2 CONGRATS and what i unlocked (private beta and some stuff of capitol defender pack) but i still dont have any PSN Code for my console?! how can i preload now my Private beta?? i preordered yesterday, Feb. 5th, 7 pm (German Time) and still dont get any PS Store code for Preloading. Do i have to wait till they inform me for the further instructions or is this not regular that i dont received my PSN key for private beta?
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  2. #2
    I would assume that when the pre-load goes live for your region ubisoft will email access instructions to the email that's linked to your ubisoft account. So wait until the pre load time for your region then check your Ubisoft account and the PSN code should then be there.
     1 people found this helpful
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  3. #3
    SevenNVD's Avatar Volunteer Moderator
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    Originally Posted by NoVa_Erk Go to original post
    i am little Confused. i got my key for retail Preorder and gave it into the Homepage thedivisiongame.com/redeem. they confirmed me with an E-mail from The division 2 CONGRATS and what i unlocked (private beta and some stuff of capitol defender pack) but i still dont have any PSN Code for my console?! how can i preload now my Private beta?? i preordered yesterday, Feb. 5th, 7 pm (German Time) and still dont get any PS Store code for Preloading. Do i have to wait till they inform me for the further instructions or is this not regular that i dont received my PSN key for private beta?
    Just search for The Division beta in the PlayStation store, it should pop up there. You likely won't need a code.
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  4. #4
    Originally Posted by SevenNVD Go to original post
    Just search for The Division beta in the PlayStation store, it should pop up there. You likely won't need a code.
    even if i have a Retail Preorder? i assumed i get a psn code but will try today late evening after work if i can find it in PS Store. many thanks
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  5. #5
    Ubi-Gumdrops's Avatar Ubisoft Support Staff
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    Hey guys!

    More information on preloading the beta can be found in our FAQ.
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  6. #6
    I was given a beta key, redeemed it, got an email confirming it but when I go to Private Beta, it says "You are not able to purchase this product for the following reason:. You do not own: - Tom Clancy's The Division 2 Standard Edition Pre-Order."
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  7. #7
    Cadillac-Jack's Avatar Senior Member
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    Originally Posted by SevenNVD Go to original post
    Just search for The Division beta in the PlayStation store, it should pop up there. You likely won't need a code.
    I just got my email and it gives you a 12 digit PSN code to let you access the download for the Private Beta, i'm downloading now

    One strange thing it says 50.5 Gig but the download size is 45.056 gig
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  8. #8
    I guess I'm waiting for the PSN code email then...
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  9. #9
    Originally Posted by Sensible-Jack Go to original post
    I just got my email and it gives you a 12 digit PSN code to let you access the download for the Private Beta, i'm downloading now

    One strange thing it says 50.5 Gig but the download size is 45.056 gig
    still no 12 digit psn code. my region is europe (germany) so hope i will get it at the Evening *crossing fingers*
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  10. #10
    Cadillac-Jack's Avatar Senior Member
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    Originally Posted by NoVa_Erk Go to original post
    still no 12 digit psn code. my region is europe (germany) so hope i will get it at the Evening *crossing fingers*
    I'm in the UK so you should get yours soon hopefully.
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