dont run | Forums

[GhostsSquad16]

Ok so ever since I got the latest Vortiger update, I open my game and it gets stuck on contacting servers then a error message pops up saying that the servers are unreachable, please try again later.. I have been sending support requests to a lot of people but I did all the fixes in the FAQ but it seems to not be working so I'm been waiting patiently for Ubi to fix this bug and I'm on xbox one so it shouldn't be that hard to fix it

[UbiShikallum]

Hey,

Are you still experiencing the issue, we recently had a maintenance

[ezegyfos33]

yes, i just bored to write the same everyday. i did everything and nothing happen.

[Ubi-Ginge]

Hey ezegyfos33!

Looking at your case, I can see one of our support staff requested you upload updated copies of your DXDiag and MSInfo files.
Could you do that, then we can look through the new updated files.

[Azraell__]

Hey ezegyfos33!

Looking at your case, I can see one of our support staff requested you [https://support.ubi.com/faqs/000023904/]upload updated copies of your DXDiag and MSInfo files.[/URL]
Could you do that, then we can look through the new updated files.

Yes, everyone was posting tickets with said files on this thread. https://forums.ubi.com/showthread.ph...n-CPUs-why-Ubi

[UbiGabrinth]

Thanks for linking to that other thread. I'm posted the same there: our team is aware of this issue. We appreciate the reports and the players who reach out with their system files. We hope to have more information soon.

[ezegyfos33]

i send it 2 times but nothing happen.

[UbiMorning]

Hi ezegyfos33! We were able to find your support ticket with your files. Thank you so much!

[ezegyfos33]

Any advance?