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  1. #1

    [ALL PLATFORMS] Error: #5_7f0fbc84_1

    I am trying to play The Crew 1 on PS4 but I keep getting the following error code that is preventing me from playing the game: "A server error prevent your Favourites to appear. Please restart the game. For more information, go to www.support.ubi.com. DO not forgrt to note carefully this error code: "#5_7f0fbc84_1"." Is anybody experiencing the same issue?
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  2. #2

    #5_7f0fbc85_1.

    Yes i have the exact same problem.. Tried everything from restarting routers to bashing my head to the wall. Still no go.. Really wanna play over here!! My error code is #5_7F0FBC85_1
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  3. #3

    Same here been on going for an hour

    I have the exact same error code anyone find a fix yet?
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  4. #4

    support escalated; sent issue note to dev team as of 12am midnight CST on 1-30-19

    #5_7f0fbc85_1 been getting this all day and checking every 30min. i'm in wisconsin usa. support told me to set up port forwarding even after i told them i've reset the entire network and have no problem getting on anything else. this is some major bs. told the support person "Cari M" to google this error code and see that i'm not the only one having this problem today; was told to open port and check my network connection. grrr. ...some peoples kids.

    NEW INFO...
    did port forwarding. not the problem.
    restored licenses. not the problem
    changed some dns stuff. not the problem
    Ubisoft support 'Bryce E' went through all this with me and ultimately decided to kick the problem up to the development team. also mentioned how every time u time out in the game u have to close and restart game; he said he'd mention that too.
    Anyways, hope this helps. fingers crossed. peace.
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  5. #5

    Error code #5_7f0fbc84_1

    Same problem no fix, also talked to this Cary M. And was told that The Crew 2 is undergoing maintenance ... What does that have to do with The Crew 1.. Clearly stated in the support ticket
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  6. #6

    Also Error code #5_7f0fbc84_1

    Hi!

    I have the same error code and message saying "Server error prevent your favorites to appear", Been like this for about 12 hours now. Before that the game worked ok. My ports are open, NAT is green, internet is fine, other games work, cleared cache, restarted router etc. Many friends are telling about same problem and error code. It is not on our end.

    I have played Crew1 for 2 years. I remember having the same/similar problem once before: server error prevent favorites to appear. Then it took time for it to be fixed. And it was not on our end, so please skip that part. I remember cursing my luck, because just few days earlier I had saved favorite freedrive route for the first time and was affected by this bug or glitch or whatever it is.

    After 12 hours there is no information on official pages (this site, Twitter, Facebook). Could you please fix that or the problem, preferably the problem.
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  7. #7

    #5_7f0fbc84_1.

    Maybe this is happening on Ps4 aswell.. Very frustrating. I so badly want to play..
    Ubi-Nox said:
    1 Day Ago
    Degradation - The Crew - Xbox One
    Hello everyone,

    We're aware of an issue currently affecting connectivity to The Crew - Xbox One and are working towards resolving this.
    We apologise for any inconvenience caused and appreciate your patience.
    I have ps4 and got the exact same problem... Please tell us something now @ubisoft
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  8. #8

    #5_7f0fbc84_1

    Happening on PS4, been locked out since yesterday. Same issue, have given up now. Will try again in a few days.
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  9. #9
    I have the exact same thing on PS4
    This is gettin extremely annoying!
    It sucks..
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  10. #10
    UbiShikallum's Avatar Community Manager
    Join Date
    Jul 2017
    Posts
    3,809
    Hey everyone,

    I have passed this to the crew team here and we are investigating, seems like a lot of reports to be a coincidence!

    I'll get back to you here with more info when I get it.
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