Known issue - Maximum number of lines
Hello everybody,
During the weekend, we saw some players getting an in-game message about being close to reaching the maximum number of lines that can be stored in a single session. The issue is that you are teleported to the start of the challenge after the message and are stuck in that location.
The temporary workaround is to change massif. Please avoid replaying the challenge where you experienced the issue and you should be able to play regularly.
We are working on a permanent solution and we’ll share more info as soon as possible.
Thanks for your patience!
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Update - 29th January 2019
We have identify that this issue was caused by the last phase of the Steep World Tour, taking place in the Alaska massif. To quickly resolve it we have ended the tournament few minutes ago, before its natural conclusion. This should have solved the issue for everyone. If you are still experiencing it, please contact our support here.
As a compensation, and considering it was almost impossible to compete in this phase of the tournament with that issue, we’ll grant the linked rewards to all players who were qualified to the tournament final.
• If you were qualified to the last phase of the tournament (up to 5.000 players on PC, PS4 and Xbox) you will receive the Season 4 Snowboard and Skis.
• In addition, the top 3 players on each platform at the time we ended the tournament prematurely will receive 15.000 Steep Credits.
• Top 3 on PC: YungZodiax, Nation.Crunch, Luuk. | Top 3 on PS4: zapline13, ZappZ-WR, Nexen_NoName | Top 3 on Xbox: Bonecrusher2D, Wilson ASTURIES, Rekahh
• Everything described here will be delivered directly to your inventory, if you are eligible, in the next few days. We’ll update here when this will be done.
Thanks a lot for your patience and sorry for the inconvenience!
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Update – January 31st 2019, 14:00 CET
Rewards have been granted to all eligible players few minutes ago. You can find them directly in your inventory. We have also updated the TOP 3 for each platform, we have noticed a mistake in the previous ones. Please note that we have granted 15.000 Steep Credits to both this and the previous list of winners. Down here you can find the correct list:
o Top 3 on PC: Skey--, King_Gravity, Kitten_Princess. | Top 3 on PS4: Daggy898, ObviBra, isebba420| Top 3 on Xbox: Roboteki, FancyFawn513017, Corkmouse CE
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