I'm in a bit of a pickle. Apparently I'm one of the people that won the 100K steel along with a few scavenger crates by watching the live stream, yet when I start up my game there's nothing: no crates (because I'm still at 0) and certainly no 100K steel. What am I supposed to do now? Even though my Twitch account is called something else, I did link it to my psn account (rottmeister), not sure what went wrong.
EDIT: Now that I think of it, I haven't got scavenger crates either from watching the previous live stream with rewards. I have got Twitch drops before and could access them in game but for some reason I can't access them now.
It's kind of ironic how i said I wouldn't win, then won and then I can't access it. :/
Not sure if anyone's in the office right now, but when you see Jim, Insulin, Flow or Fred online you can PM them about stuff like this.
Otherwise you gotta go yell at the support people here; https://support.ubi.com/
Thanks, I'll try contacting the support people.Originally Posted by Tundra 793 Go to original post
I'm still relatively new to online forums and client support.
EDIT: I've contacted support. hopefully they can help me. I'll post when I've gotten an update. At least if the thread remains open, if not and the problem still isn't fixed, I'll PM a forum mod.
EDIT 2: Do you just click on the name of any mod at the bottom of the page? Would be nice to know
Thank you so much for your answer. I'll check tomorrow (later today) if the rewards have been added. I'm fairly certain that I only have 1 Ubisoft account so that shouldn't be the problem. I've already contacted support so we'll see I guess.Originally Posted by Ubiflowessence Go to original post
Nope.Originally Posted by Luther.EHU Go to original post
Hey, Rottmeister I'm in the same boat as you. I won 100k and some boxes and still have yet to receive them. I contacted support and they said they would have to escalate to get the issue resolved. Hopefully, we will hear back soon. Was so excited to see that I won... and dissapointed it hasnt been added. Hopefully we can get this figured out.