1. #11
    I could make you a video of me showing the store empty and it not being in the inventory but i don't see how that would help. This seems to be a problem that a lot of people if not everyone is facing. the outfit just is not there, like i said it did not even preview in the store. I am on PC and i have seen/heard from PS4 players having the issue as well.
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  2. #12
    Ubi-Swaggins's Avatar Community Manager
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    Nov 2017
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    7,058
    Hey guys,

    Can you confirm what platform you are experiencing issues on and create a support ticket with images showing the outfit has been purchased but not in your inventory.

    Once I have this I will forward it to the team to look into further.
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  3. #13
    I have the same problem
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  4. #14
    I'm on PC
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  5. #15
    Same here on Ps4! I am planning on opening a ticket as soon as live chat is available, I already opened a case abt this issue with pictures and explanations of everything
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  6. #16
    I have submitted a Support case with the reference number 07836084 and also included a video that shows it as having bought and not being in the inventory. Hope you guys can figure this issue out
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  7. #17
    i sent you fotos of my inventory this morning
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  8. #18

    X games outfit

    Originally Posted by Blips150 Go to original post
    Hi!

    I recently bought the X Games Outfit that costs around 40000 credits, but it didn't appear in my character menu. I hope it's just a nasty bug and that you can help.

    Thanks,
    Blips150
    Me to man, and I message Ubisoft and you know what they said “ please send uncropped screenshot of dlc “ like what the **** is going threw there supports heads ? This has nothing to do with ****ing dlc .
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  9. #19
    i sent again a mail too ubisoft whit fotos this is the number of mail 07838616.
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  10. #20
    UbiMorning's Avatar Community Representative
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    Sep 2017
    Posts
    15,450
    Thanks for the ticket numbers guys! We sincerely appreciate the report.
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