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  1. #1

    Crash

    My game crashes all the time. I finish one mission and that might do it. Then there is some "Making profile" error. How can this game still have so many bugs?
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  2. #2
    UbiGabrinth's Avatar Ubisoft Support Staff
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    Mar 2017
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    6,366
    I'm sorry to hear you're having troubles with crashing, JackPegasus. Is this crash occurring in game or in the main menu?

    If you are having these sorts of crashes, I recommend that you perform PC crashing troubleshooting in order to resolve these issues.
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  3. #3
    I am having this issue as well. It seems random, and there is no error to follow up the crash.

    I verified the game, Ran it in admin. Im not reinstalling C++ Redis My other games run fine. Uplay was updated today. Is there a list of conflicting software that might be running in the background? I only have essential software running. Video Drives are up to date.


    "s this crash occurring in game or in the main menu?"

    it is in the game. OP stated "I finish one mission and that might do it." implying it is in game.
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  4. #4
    UbiMorning's Avatar Community Representative
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    Sep 2017
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    @About47Pandas Can you submit your MSINFO and dxdiag files over a ticket for further investigation? Once you've done this, please reply back with your ticket number so I can follow up on it for you
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  5. #5

    i can't start far cry 4 help

    Originally Posted by UbiSailorScout Go to original post
    @About47Pandas Can you submit your MSINFO and dxdiag files over a ticket for further investigation? Once you've done this, please reply back with your ticket number so I can follow up on it for you
    when i want to start far cry4 the uplay logo appear then nothing happen
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  6. #6
    Ubi-Litten's Avatar Ubisoft Support Staff
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    Oct 2018
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    2,021
    Hi there, thanks for providing this additional information. So we can assist further can you confirm if you have forwarded your system reports as requested in the post above.? If so, please feel free to provide us with your support ticket number and we will get this looked into as soon as possible.
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