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  1. #1

    About Game Bought From Third-Party

    I pre-ordered the game via third-party service(Humble Bunble, this is the only site I know supports USD) the Ult.Ed. and redeemed it to Uplay Account.
    I can find The Division 2 in my library now but how I can assure this is Ult.Ed.?
    And I can see a Key section with show/hide let me see 12-character serial key. What is it for?
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  2. #2
    UbiSc0ttie's Avatar Community Representative
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    Originally Posted by VN-Chris- Go to original post
    I pre-ordered the game via third-party service(Humble Bunble, this is the only site I know supports USD) the Ult.Ed. and redeemed it to Uplay Account.
    I can find The Division 2 in my library now but how I can assure this is Ult.Ed.?
    And I can see a Key section with show/hide let me see 12-character serial key. What is it for?
    Hey! If you pre-order through a third-party source, you will need to go through that specific retailer to handle any issues you may have. The key section you speak of, should be were you input the serial key given to you, in order to access the game. Hope that helps to answer some questions.

    - Scottie
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  3. #3
    Originally Posted by UbiSc0ttie Go to original post
    Hey! If you pre-order through a third-party source, you will need to go through that specific retailer to handle any issues you may have. The key section you speak of, should be were you input the serial key given to you, in order to access the game. Hope that helps to answer some questions.

    - Scottie
    Thank you, I tried to activate the key I found on Uplay client and it said the key was already activated on my account(Account logged in). So I assume the key is redeemed to my account via third-party.
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  4. #4
    UbiSc0ttie's Avatar Community Representative
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    Originally Posted by VN-Chris- Go to original post
    Thank you, I tried to activate the key I found on Uplay client and it said the key was already activated on my account(Account logged in). So I assume the key is redeemed to my account via third-party.
    My advice would be to definitely contact the third-party you purchased from. They should be able to help with the key they have given you.

    - Scottie
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