Didn't receive the Roman hat | Forums

[lukazilla5xg]

I get the tier 4 pack and didn't receive the Roman hat and it's awesome. Can you guys tell me what's going on? https://imgur.com/gallery/7CCa9jr

[Ubi-Toller]

Let's see what I can't find out about this. What is your current in-game name?

[lukazilla5xg]

My in-game is lukazilla. I also recorded a video, if necessary https://youtu.be/aZ4Fuw0wClw

[Ubi-Toller]

Oh, that's so helpful! Thank you! I have checked in your data and applied the hat accordingly. You may need to close out and then reopen the game to refresh your inventory.

[lukazilla5xg]

Thank you, Toller. My new kid now is looking good and feeling fine haha love u http://imgur.com/gallery/Mh0VA8l

[Ubi-Toller]

That is a sweet look! You're more than welcome.