Assassin's Creed Odyssey Crashing to Black Screen after leaving the menu on Xbox one | Forums

[romant56]

I have been having this problem consistently since I've been playing the game. It only happens intermittently, but always the first time after loading my game and accessing the map or menu. It requires me to exit to the Xbox home screen, quit the game, and reload it.

Newest Xbox One X firmware, newest version of the game. Just this week I actually factory reset my entire Xbox, uninstalled all my games, reinstalled ACO, and it still happened. Again, not every time loading the game, but common enough to be a major annoyance.

[MjrOu812]

I wish Ubisoft would try to fix this.....I don't care about them putting free armor or stuff into the game, just fix this game breaking BUG. I was thinking about buying there new game this fall but if they don't fix there games why should I?

[Ubi-Swaggins]

Hey romant56,

Thank you for the extra information.

I've passed it onto the team.

[MjrOu812]

I have been testing the reason behind this black screen after exiting the map menu....and I have found that it might be a corrupt save file....I had a file that was having that black out issue and I loaded that file at least 5 times and it kept happening....so I deleted it and loaded the next save below that one and it works great, so if you think my findings are worth sending to the support team that would be much appreciated.

[UbiShikallum]

Thanks for taking the time to try and find the issue, glad to see you made progress and possibly found the issue. I'll pass this on to the team on my end

[MjrOu812]

Thanks...and yea I was determined to find out what was causing this, and I am 95 percent sure a corrupt save file is to blame.

[Ubi-Raziel]

Thanks...and yea I was determined to find out what was causing this, and I am 95 percent sure a corrupt save file is to blame.

Thank you for keeping us up-to-date with this.

I have tried to find other reports of this behaviour and in one instance, it also seemed to be a corrupt save file.

We forward all reports we receive to our dev team, to help prevent this from happening again in the future.

All the best!

[MjrOu812]

Well....then the question is can they fix this? We as players cant fix it, the only thing we can do is delete the file that is corrupt and load the next file in line? And this can be a pain in the butt, because it keeps happening.

[MjrOu812]

My gut feeling is this wont get looked at or fixed....Ubisoft has are money and have moved on?

[IgnisBellator]

Its been 2 months since I also got this issues regarding the black screen of death, opening menu, or try to load save data. Using Xbox One X, latest firmware update and latest game version. Hope a new bug fix update coming soon its getting annoying to keep restarting the game. Im at level 68 right now.