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  1. #1

    Game Crashing Every Time

    Did I miss a memo or two..i have over 1500hrs in the game..but i took a couple week break and came back yesterdy to see what the DZ was doing and play a lil pvp svival..and I kid you not but the game froze and crashed on me 6 times in a row before I said this is not worth it..andI have yet to play a fiull game where i actually got off ony own accord So what is the issue? All feedback is welcome!!
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  2. #2
    No, It did not crash for me last days. I had only few crashes since I started to play in 2016 (played 1600+ hours).
    Check you computer hardware (memory and PSU first) if you're on PC.
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  3. #3
    Ubi-RealDude's Avatar Community Manager
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    Originally Posted by DIV_BUGG Go to original post
    Did I miss a memo or two..i have over 1500hrs in the game..but i took a couple week break and came back yesterdy to see what the DZ was doing and play a lil pvp svival..and I kid you not but the game froze and crashed on me 6 times in a row before I said this is not worth it..andI have yet to play a fiull game where i actually got off ony own accord So what is the issue? All feedback is welcome!!
    Hey DIV_BUGG, there's been no major change that should have caused this issue... Give the game a quick reinstall and if you keep experiencing the constant crashes, submit a ticket to Ubisoft Support. They'll do what their best to help you figure out a solution.
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  4. #4
    Game used to do that to me too until I turned of DirectX12 support OFF in options/settings.
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  5. #5
    jeweettoch13's Avatar Member
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    Frequently had crashes, sometimes up to 10 times a day but on a clean windows 10 install i hadn't. The trick for me was to turn off as much logging programs as possible such as Aida64, msi afterburner, RTSS, uplay overlays etc. Seems stable enough not to crash anymore since.
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  6. #6
    Bambihunter1971's Avatar Senior Member
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    Yeah, for most turning off DX12 seems to fix a lot if you are running Win 10. Ironically, my old PC DX12 was crash haven. Now, my newly built PC loves DX12 and plays it better than DX11.

    Might update your video drivers (or if you recently have, roll them back), verify your game cache, run chkdsk /r on your hard drive, disable anti-virus, etc. The Division crashed constantly when I first got it. I literally couldn't make it through a mission at release so I just roamed the streets between crashes. I normally won't give a game much thought if they crash like that but I think I could see the potential of it so I hung with it. Good luck.
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  7. #7
    SwissyBaroo's Avatar Member
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    Yeah, about 10 days ago or so my game started crashing randomly and damn near so often it was unplayable. Setting the DX renderer to DX11 fixed it for me. I'd swear I had it set to 11 previously, so either an update did something or I changed it without knowing/thinking about it. Either way, smooth sailing on Ultra again.
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  8. #8
    I was crashing at bootup,right after the ubisoft logo would appear and you get the Orange watch circle..

    I had to reboot my computer and then it would boot up..
    I turned off DX12 and it hasn't done it since..
    I don't know why it did what it did or why that helped,but tried it since i seen people talking about it in here,and it's worked so far..

    Thanks guys.
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