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  1. #71
    Don't open any ticket guys. They try to fool us or they didn't know how to fix region currency problem. At least Origin client is better using SGD currency than this company.
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  2. #72
    UbiGabrinth's Avatar Ubisoft Support Staff
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    Mar 2017
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    Here on the forums we can't help with issues that are related to the Store or in-game purchases. Please make support tickets if you need help with those issues.
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  3. #73

    Charged in USD too instead of SGD

    Just got charged in USD too.My ticket number is 09574793

    Please refund the balance
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  4. #74
    UbiGabrinth's Avatar Ubisoft Support Staff
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    Mar 2017
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    Please let me know in a PM if you team doesn't get back to you for some time. I can reach out to the team to ask about your ticket, but I can't directly assist with refund requests on the forums.
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  5. #75
    Can we just use vpn to change our region to SG when buying from store if we're in SEA?
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  6. #76
    Hanayami's Avatar Junior Member
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    Mar 2016
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    Afaik as long as you're actually in SEA then it will automatically detects it... Buuuuuut the thing is, IMHO, it's still broken. It shows SGD but when you reach the checkout where you will have to pay it will use USD conversion. For example when you add to cart Ghost Recon: Breakpoint Standard Edition it will show $56.69 instead of $59.99 but when you reached the checkout it will show right at the Subtotal $SGD=($USD Conversion of your local currency). It sucks I know but I still bought it anyway...
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  7. #77
    oh wow, i think they actually fixed it!
    prices are in local currency now
    thanks ubi!
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