🛈 Announcement
Greetings! Ubisoft Connect forums are now archived and accessible in read-only mode, please go to the new platform to discuss the game
  1. #21
    I have similar issue as well. I tried to pre-order The Division 2 and it show that i need to pay using USD instead of SGD during the checkout in Ubisoft SEA Store. I also from SEA region (Malaysia) as well.

    I already submitted a ticket for the issue in Support earlier today. Support ticket : 08195528

    Thanks~
    Share this post

  2. #22
    UbiShikallum's Avatar Community Manager
    Join Date
    Jul 2017
    Posts
    3,809
    Thanks for creating the ticket! Our shop team will get back to you as soon as they are available
    Share this post

  3. #23
    it should be USD or SGD?
    in the promotion poster it said SGD
    for standard version 70SGD
    but when checkout it is USD
    which one is correct?
    the FE is pretty high thou
    me from indonesia it cost me 700k IDR for the USD
    and 580k for SGD
    the difference is high
    Share this post

  4. #24
    Same issue, i had a ticket but it's been closed with no resolution.
    Share this post

  5. #25
    UbiMorning's Avatar Community Representative
    Join Date
    Sep 2017
    Posts
    15,450
    Hi Toileterror! I can see that your ticket is currently showing as open at the moment. I have passed your ticket on to the proper team for investigation.
    If anyone else is continuing to have this issue, please submit a ticket with a screenshot.
    Share this post

  6. #26
    Having similar problem.
    Please assist.
    Ticket No: 08251238
    Share this post

  7. #27
    Leizas's Avatar Junior Member
    Join Date
    Feb 2017
    Posts
    15
    From the Philippines and I keep getting GBP prices too.
    Share this post

  8. #28
    UbiGabrinth's Avatar Ubisoft Support Staff
    Join Date
    Mar 2017
    Posts
    6,366
    Sorry to hear you're having troubles. As UbiSailorScout said, if you are continuing to have this issue, please submit a ticket with a screenshot.
    Share this post

  9. #29
    Same issue here. From Malaysia and region changed to Singapore. Credit got charged in USD.
    Case number : 08318612
    Share this post

  10. #30
    I am from Malaysia and just bought The Division 2 and was also charged in USD instead of SGD.
    Ticket No. : 08320735
    Share this post