1. #1

    NS version - I can't use unlimited when my console not set to primary console?

    I noticed that I can't access unlimited when my nintendo account(which I bought the game) is not set to primary console.

    Is there any way to play unlimited without setting the primary console?

    Thanks
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  2. #2
    UbiMorning's Avatar Community Representative
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    Hi there! Can you clarify your question? Do you have multiple Nintendo account profiles on your Switch?
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  3. #3
    When our Nintendo's account is not set console as primary , Just dance can't not identify our Unlimeted Pass. ( Nintendo's account already bought the pass)

    I am facing this problem too, hope that Ubisoft can help us fix this problem.

    Here is an other user facing the same problem recently, please have a look for your reference and find out the solution to us. Thank you

    The other case given here below

    https://www.reddit.com/r/JustDance/c..._work_on_2019/
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  4. #4
    UbiGabrinth's Avatar Ubisoft Support Staff
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    Are you using the same Nintendo Account on both the Primary and Non-Primary consoles? For example if you are Kaho1019 on the Switch are you using that account on the non-primary console?
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  5. #5
    Let’s say , I have two switch , A switch and B switch , Nintendo account kaho1019 (bought unlimited pass account ) have set primary console on A switch not B switch , when i use kaho1019 to play just dance , A switch(kaho1019 account ) can use unlimited pass, but B switch (kaho1019 account )cannot identify the pass.

    The problem is i cant use the unlimited pass on B switch ( non primary console ) even the account is already have subscribed the pass.
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  6. #6
    UbiMorning's Avatar Community Representative
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    Thanks for the explanation! I have reached out to our JD team for clarification on this.
     1 people found this helpful
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  7. #7
    You are welcome, and thanks for your help
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  8. #8
    Hello , is there any good news or for us, my unlimited pass is going to expire 😭
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  9. #9
    UbiMorning's Avatar Community Representative
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    Hey there! According to our JD team, you would have to use JDU on the Switch that has the account set as it's primary.
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