Hey there Kaluisu, thanks for contacting us
I'm sorry that the game isn't letting you play! Have you ever been able to play in-game, or is its specifically when trying to play Live Battle?
Provided your PC meets the system requirements, try following the steps in this FAQ. Specifically, try verifying the game's files and trying again.
If this doesn't work, we can try something else with a little more information. Are you able to provide a screenshot of the crash report?![]()
Yes, 1st time, i have the game since it came out on steam, but when i try to enter in live battle, before it start, the game crash, i alrdy post on forums of steam, also made ticket, send all my specs, speak with an admin who say reinstall the game, i also do that but the problem persist, i also try many things replacing archivs and folders that i saw on forums but nothing work, if u want to know my specs are
I5 8400
16GB ram 3k mhz
1070 FTW
i always run the game in ultra 60 fps everywhere, so i really dont know what else to do, just wait until next update
The crash report doesnt give any detailed information, just say the game crash send report, but i can upload a screen if u want
https://scontent.faep8-2.fna.fbcdn.n...10&oe=5C92E2AF
https://scontent.faep8-1.fna.fbcdn.n...8d&oe=5CA740C2
There is the crash rep, like i say not detailed info
Thanks for the screenshots! Can you submit your MSINFO and dxdiag files for investigation? Once you've done that, please update this thread with your ticket number.
Ok, i alrdy update my cass and attach dx diag and msiinfo, here is my case thank you
https://support.ubi.com/en-US/Cases/07574353#documents