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  1. #1

    Wildlands won't run, probably problem with Easy Anti-Cheat

    Hello! Since Ubisoft Uplay update from this week, Wildlands (and Far Cry 5) won't open. In both games I have got the same errors:

    1. First I open, wait and the error message appears: "The application was unable to start correctly (0xc0000142). Click OK to close the application".
    2. When I click OK, then other error message appears: "Untrusted system file (C:\Windows\System32\cryptbase.dll)".


    The second error message appears with "Easy Anti-Cheat" title. So, I tried all of these:

    • Reinstalled Easy Anti-Chear
    • Checked file integrity (in Steam)
    • Uninstalled antivirus (Bitdefender)
    • Reinstalled Uplay


    Here is the screenshot of the error messages (check right ones, left ones are from Far Cry 5):


    Sometimes I get error in "C:\Windows\System32\ws2_32.dll" in the second error message.

    This problem began occurring this week after the update. I have played normally both games until it. I also have played other non-Ubisoft games normally.

    Thanks!!!
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  2. #2
    I have this problem too, I bought the game last week and was able to run it past the character creation, a week later i try to run it and pops the same error as above, only that the untrusted file is System32/ws2_32.dll

    i have tried:

    Use SFC to scan for errors in elevated prompt, also in safe mode and at boot, no errors found
    Use DISM to restore system health
    Verify/Reinstall the game from steam
    Repair/Reinstall EasyAntiCheat from game folder
    Uninstall/Reinstall Uplay
    Update Drivers and windows updates
    Give elevated privileges to steam, ubisoftgamelauncher, uplay
    Reinstall OS

    I dont know what else to do, EAC has a very bad reputation and now I see why, but I'm willing to try something else before asking for a refund...

    Note that I was using a Developers Preview version of Windows 10 when I ran it for the first time, and also a friend of mine has the same problem, only in his case shows the untrusted file under directX folder

    Curious the only other game I have EVER run into serious trouble to run is another Ubisoft game (FarCry 3)
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  3. #3
    KaworuIIDX, I have just solved my problem. Check the other post I created: https://forums.ubi.com/showthread.ph...asy-Anti-Cheat. Look at the my last post explaining what I did.

    I was also registered to the Windows Insider Program and I think it was the problem. Hope it helps you!
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  4. #4
    UbiMorning's Avatar Community Representative
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    Sep 2017
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    Thanks for sharing your workaround pabloroxo!
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