Junior Member
i purchased GRW. on steam black Friday sale. installed it and first had the anti cheat problem. i fixed that. now the game will not load it says access is denied, and then i can only exit the launcher. i have been trying to solve this problem since black Friday. i have tried everything on the forums and still no luck. please help this is crazy. running windows 10 64bit on a new machine.
Ubisoft Support Staff
Hey bonelessshook
The error you are getting is due to "Easy Anti-Cheat" and can be caused by a number of things, which we can help look into.
Firstly, we'd like you to read the following FAQ and make sure all these steps have been covered:
If you are still getting the same error, I advise contacting Easy Anti-Cheat.
Please also take a look at their official website for further information, or if you have any queries surrounding EAC.
In the meantime, please set up a case on our support site, providing your MSINFO and DxDiag files and any images of any new error messages you may see to help further investigate for you.
Can you please let us know you case number when you have created the case.
Junior Member
Hey there guuuuuuuuuuuuy! I'm sure your problem is with the crappy anti cheat! Do you have RGB Mem from Gskill? If you do, that's your issue. You need to disable Lightingservice in the task manager, and you will be running like Taco Bell down your leg bro! Have fun Boo Bear!!
Junior Member
thanks little boo bear. and i did what you said works like a champ. im sure they will be fixing it so i can use my unicorn RGB lighting in my machine. And do you want get taco bell this weekend when i stop over.
Junior Member
Uh, come over? Stage 5 clinger alert!
Ubisoft Support Staff
Pleased you're up and running
Enjoy the Taco Bell
