After several months of rest I get back to the game in my XBOX one with Kinect.
But I found the Kinect cant recognize the player at the beginning of join in, whatever you change the distance between the kinect.
When I switch to the settings of the kinect , I can see the video correctly.
Confused about it,anyone can tell me what Should I do?
Thx
Welcome to the Forums @dfsh888 ,Originally Posted by dfsh888 Go to original post
I'm actually not sure about this. I'll get back to you with updates.
- Scottie
Hi,
I have the same problem. The kinect works fine when I am in the settings for the kinect. But when I play just dance 2019 it doesn't recognize the player. I have xbox one s.
For us, it worked fine until the 23december. My kids played it the 22dec and we also got unlimited that day and played songs from unlimited. The next day, the 23:rd, the problem started and since then the kinect doesn't recognize the player.
I hope this info can help you to solve the problem.
/ Andreas
Hey @rcd72000 , Please submit a case report at Ubisoft Support and they will help you figure out a good solution.Originally Posted by Ellowitch Go to original post
- Scottie
Hey @zthunder_lipz !Originally Posted by zthunder_lipz Go to original post
Sorry you're experiencing issues. Please submit a case report to Ubisoft Support and they'll help you figure out a good solution.
- Scottie