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Junior Member
‘Please free up ... of additional space...’
A message has cropped up asking me to free up space on my phone to continue playing...but I have way more space available than it is asking for, and no matter how many videos and apps I delete it won’t allow me to continue! What’s going on!??
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Community Manager
Hi there!
I'm sorry to hear you're having trouble. Let's see what we can do to try and figure this one out. Have you already tried and or all or the following: Closing and reopening the game, turning you device on and off, and/or uninstalling and then reinstalling the game?
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Junior Member
Yes I did all those things. Eventually I kept deleting apps until it thought it had enough free space to play again...but it doesn’t really make sense, because I always had way more space than it was asking for. I’ve deleted apps that I will need again and so it’s very inconvenient. What’s going on??
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Community Manager
I'm not sure, but I want to find out! How much space is it looking for and how much is available on your device? What kind of device is it?
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Junior Member
It’s looking for 511mb for a total of 1499mb of space, most of which...’will be used as a buffer and will not be downloaded or used by the game.’ It’s doing it again tonight! It’s an iPhone 6 and I have 4.3gb free.
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Community Manager
What is your current in-game name? And is your phone running the latest version of iOS?
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Junior Member
Earlquacker and yes, I have latest iOS
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Junior Member
Hello?? Still having the same problem. I’ve had to delete a lot of useful apps to be able to continue playing.
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Community Manager
Hey there!
I have submitted a report to find out what could be the issue here. As soon as I hear back, I will let you know!
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Community Manager
I forgot to ask you, did you already try uninstalling and reinstalling the game itself?
