1. #1

    Just Dance 2019 - Unlimited doesn't work

    I bought the just dance 2019 game 12 days ago on the Nintendo Switch and when I tried to activate the Trial version of Just Dance Unlimited, I could not associate my current Ubsoft account, so I created a new account just for this game. When trying to enable trial, I'm directed to eShop and there is no option to enable Trial. How should I proceed?
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  2. #2
    UbiMorning's Avatar Community Representative
    Join Date
    Sep 2017
    Posts
    15,450
    Hi albertobgm! Welcome to the forums. For Just Dance 2019, to activate the free trial you should be prompted once you launch the game. I do not see your switch linked to the "albertobgm" account. If you could, please submit a ticket with your Switch username. Once you've made a ticket, update this thread with your ticket number so I may follow up with you.
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  3. #3
    Hi. I've linked my Ubisoft account to my Nintendo account and I still have the same problem.
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  4. #4
    UbiMorning's Avatar Community Representative
    Join Date
    Sep 2017
    Posts
    15,450
    Did make a support ticket regarding this issue?
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