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  1. #1

    Disappeared games and points on my account

    When today i logged in to my Uplay account, my games seem to be installed but i can't play them. Also uplay points and xp level are gone like reset to zero. Can someone help me out ?
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  2. #2
    UbiMorning's Avatar Community Representative
    Join Date
    Sep 2017
    Posts
    15,450
    Hi Wulfi_Racer! Welcome to the forums. I checked your "Wulfi_Racer" account, and it appears that it is a brand new account with no games attached. It is possible your main account is under a different email. For assistance with recovering your account, please reach out to the Facebook or Twitter staff with as much information as possible. They can look into recovering your account!
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