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  1. #1

    Cannot access my Uplay account.

    Hello. I have no idea how to connect with Ubisoft support. I cannot login to my profile to play Uplay games because it is asking me a google authenticator from my old phone. Any help? Thanks.
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  2. #2
    UbiGabrinth's Avatar Ubisoft Support Staff
    Join Date
    Mar 2017
    Posts
    6,366
    Hi there. If you have the recovery codes you can delete the Authenticator yourself. If not I recommend reaching out privately to our Ubisoft Support page on Facebook or Twitter. You can also reach out on our support portal.
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