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  1. #41

    Broken

    Trivial Pursuit Live's online functionality hasn't worked for over a month now. What a joke.
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  2. #42

    aw ****, here we go again

    Guess what guys,

    online isn't working for me neither.

    Watch out ubisoft sending the same answer as always and do nothing. It's a shame that I bought the game for the online...

    I want a refound.
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  3. #43
    UbiExcellent's Avatar Ubisoft Support Staff
    Join Date
    Sep 2019
    Posts
    1,269
    Hi folks. I'm extremely sorry for the delayed response and for the frustration caused by this connection issue in Trivial Pursuit. Since it sounds like most of you are playing on the Nintendo Switch, please make sure you all have completed our connectivity guide that was designed specifically for this title on the Switch. This will ensure that your consoles are properly set up to communicate with the online services for this game.

    KazemNazawi78: I'm sorry to hear that you'd like to request a refund for this title. Please reach out to the original retailer for assistance with this.
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  4. #44

    Nintendo Switch Jeopardy

    I just purchased jeopardy for the Nintendo switch and am unable to log into my ubisoft club. "The information you submitted is not valid. Please try again (2562)" I know with 100% certainty that it is right.

    Yes my accounts are linked. Has worked fine in the past for South Park and Starlink

    Please advise.
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  5. #45
    UbiKoality's Avatar Ubisoft Support Staff
    Join Date
    Sep 2019
    Posts
    2,066
    Hey there, Snoopy101x! I'm sorry to hear about this error you've been receiving, and I apologize for the annoyance it may have caused you. Have you tried contacting our team at support.ubi.com to get this reported? They would be able to investigate this further and provide more specialized assistance!
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  6. #46

    Still getting the error code

    Still doesn't work. Getting the mentioned error code and credentials are said to be wrong but they're definitely NOT. Unable to link Nintendo account to Ubisoft account.
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