Unable to play Challenge Mode | Forums

[Ubi-Toller]

Hello there! I'll look into this for you. What level of PvE have you cleared and what level is your New Kid?

[Treenksitis]

My new kid level is 11 and im on stage 50 on pve

[Littlef00tj0nny]

Littlefootjonny - lvl 12 completes PVE game. No challenge button available for PVP.

[Nasir187]

Hi there! Are you still having issues with this, or are you able to play Challenge mode now?
Also, Welcome to the Forums!

Hello Ubi-Toll
me and a friend of mine also are not able to see the button, my account name is Fötus Maximus, im lvl 11 and pve stage 48, my friends accoubt is Ji z letto (without the spaces in between from J to o), lvl 9 and also on pve stage 48, been trying to fix it for the past weeks but bever seemed to find this forum, could you please help us? would be great!!!

[Kirium_]

Hi Ubi-Toller. I also have been playing for a few weeks and have never seen the 12 win or 3 loss challenges (just screenshots so I know they exist). Lvl 12, completed PVE (all at least once, 269 total) and 43 in PVP. The “token” challenges show up. But just news for one like this Hyperdrive challenge. Please fix it. Also, please answer for us all WHY this happened. What are you fixing to get it to work for some people quickly? Thanks. -Kirium99

[Ubi-Toller]

Ok, everyone who has reported in this thread have been reported to our very helpful team and they are on the case!

Kirum_, I'd love to be able to tell you exactly what the issue is, but alas, I am not that techy. Whatever it is though, it's something we can pinpoint and the team is working on releasing a wider solution.

[Kirium_]

Thank you for fixing the issue, I can now see challenges, and even experienced the messaging part of the game.

Unfortunately, I’ve spent quite a bit of money recently due to feeling weaker than others my level. Rightfully so as they were pulling in additional free cards and upgrade materials while I was not due to your bugged system. You processed my payments just fine.

Are you willing to provide me some sort of compensation or do I have to consider a refund?

[Ubi-Toller]

Wonderful news! I'm glad to hear it's all working for you now.

Any kind of refunds would need to be processed through the platform you made them with. That's not something we would deal with on our end.