1. #1

    No DLC-Content ingame

    Hello everyone,

    today I bought the DLC Insurgency Pack for Splinter Cell Conviction but I cant see any new content ingame.

    Do I have to reinstall the whole game? Does anyone know what to do in this case?

    I own the SC:C standard edition.

    Thanks in advance!
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  2. #2
    Ubi-Gumdrops's Avatar Ubisoft Support Staff
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    Hi DanmitN!

    You can activate the DLC by entering your key in the following menu:

    EXTRAS> EXCLUSIVE CONTENT > REDEEM CODE

    Hope this helps
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  3. #3
    Hello Gumdrops,

    thanks for answering! Unfortunately I don't find my redeem code in my order. Where do I find the code?
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  4. #4
    Ubi-Gumdrops's Avatar Ubisoft Support Staff
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    Where did you purchase the DLC from?
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  5. #5
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  6. #6
    Ubi-Gumdrops's Avatar Ubisoft Support Staff
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    Thanks for confirming - do you see the DLC listed in your Uplay PC application when you select your Username in the top right, then select Account Information > My Games? The CD Keys for your content is listed in his page.
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  7. #7
    There is only the key for Splinter Cell - Convictions and I cant uncollapse anything. :/
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  8. #8
    Ubi-Gumdrops's Avatar Ubisoft Support Staff
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    Hey DanmitN!

    Sorry for the delay in getting back to you.

    Can you confirm what you see in the Extras menu in-game?
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  9. #9
    Nevermind, in the in-game extras menu > exclusive content I can only see a few weapons & uniforms but nothing more. As you wrote there is a redeem button on the bottom right but I dont got any code (in order/mail etc.) yet. I also wrote to the support. Maybe they can take a look into this.

    Thanks!
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  10. #10

    I have the same issue. No DLC

    I purchased the SC conviction its DLC during black friday sales. I downloaded and playing the main game but could not find a link to download the extras. Any updates from customer support?
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