Hi there MadCat1027!
Your friend should follow the steps in our connectivity FAQ to change their NAT if possible.
Let me know if this helps![]()
Hey MadCat1027, I am sorry that this didn't resolve the issue.
I understand you are the host, but it's best for all players to have green NAT when playing online, to ensure the best connection to our servers.
As your friend is still having this issue, please ask them to create a support ticket, with a screenshot of their port forwarding settings included.
When they do this, we can look into the issue further![]()