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  1. #1

    Error message crash to desktop: Easy Anti-Cheat Untrusted system file

    I am trying to play with the beta of Ghost Recon Wildlands and I have this message and crash to desktop:

    Easy Anti-Cheat Untrusted system file (C:\ Program Files\NVIDIA Corporation\Ansel\Tools\NvCameraWhitelisting64.dll )

    Please, I would appreciate any help
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  2. #2

    I forgot a picture

    I can´t play!!

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  3. #3
    UbiGabrinth's Avatar Ubisoft Support Staff
    Join Date
    Mar 2017
    Posts
    6,366
    Please go to Microsoft's website to download DirectX End-User Runtimes. Once it's downloaded run the DXSETUP.exe program. This will repair or replace the defective DirectX features.
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  4. #4

    Thanks

    First of all, thanks for you answering, but from stem Ubi gives me the solution:

    https://steamcommunity.com/app/46093...0959389127886/

    "Hi periquitoasesino!

    Thank you for contacting us.

    By looking at the location of the file that is not allowing you to play the game, I would like to ask you to disable Ansel capture software[www.geforce.com] when launching the game.
    As it stands, Ghost Recon Wildlands is not supported[www.nvidia.com] by Ansel, moreover Easy Anti-Cheat supports a number of game capture software applications but Ansel does not appear to be in the list[www.easy.ac], therefore it may very well be the reason you cannot play.

    Additionally, the Beta is not live at the moment therefore you will only be able to play Ghost Recon Wildlands if you do have the full version of the game.

    - Ubisoft Support "
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  5. #5
    Ubi-Spud's Avatar Ubisoft Support Staff
    Join Date
    Oct 2018
    Posts
    3,226
    Hey periqitoasesino, thanks for getting back to us.

    I am sorry you were given conflicting advice, but I am glad you got this resolved!

    Please, feel free to come back to us if you have any further questions
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