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  1. #1

    The game appears in my library. But the game wants me to buy it when I log in.

    Hi, one day the crew was free. My friend and I got the game free. Both of us added a game to the library. I tried to get into the game after a long time. (I can't remember exactly 10 months.) He gave me a warning about buying the game as I entered the game. But it's in my game library. We got together with my friend at the same time and we both got it without giving money. He can play and play without giving money. But I can't. Please help me. Thanks.
    berkecan
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  2. #2
    Ubi-Gumdrops's Avatar Ubisoft Support Staff
    Join Date
    May 2018
    Posts
    2,374
    Hello BerkeCan290!

    Please don't 'bump' threads, this is against our community guidelines.

    You can reach out to our Support team and we will be able to investigate this further for you.
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  3. #3
    I've submitted
    https://support.ubi.com/en-US/Cases/...M00000n7BBnQAM
    I'd appreciate it if you answered.
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  4. #4
    Ubi-Town's Avatar Senior Member
    Join Date
    Apr 2018
    Posts
    1,597
    Hey, just wanted to check if this was resolved in the end as it would seem your ticket is now closed?
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