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  1. #1

    Siedler1.exe - System Error

    I can't open the game. I get a couple errors :
    The code execution cannot proceed because VRUNTIME140.dll / MSVCP140.dll was not found. Reinstalling the program may fix this problem.
    I have a brand new computer with the Radeon RX 580, 16 gb ram, Win 10 Home, Intel i3.

    Please help, I want to play :'-(
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  2. #2
    Ubi-Gumdrops's Avatar Ubisoft Support Staff
    Join Date
    May 2018
    Posts
    2,374
    Hey mataimi!

    Sorry to hear you're having issues launching the game.

    Can you please try installing the supporting software as described in our support article.

    Let me know if you get stuck with anything!
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