Black Screen "fix" did not work for me. | Forums

[Lezalian_Knight]

I've been playing without issues since launch, then I got the black screen problem after that update, and after the "fix" I still can't play.

I'm getting this now;



What can I do to fix this?, I've been unable to play for weeks.

[Ubi-Gumdrops]

Hi there Lezalian_Knight!

Can you please try the steps in this support article to reinstall Easy Anti-Cheat manually and let me know if the issue persists?

[Lezalian_Knight]

I had to reinstall the whole game, but it is up and running now. Thanks for the quick response.

[Ubi-OhtheBliss]

Glad to hear it's all back up and running now Lezalian_Knight, if there's anything else we can help with just let us know