I have been trying to play The Division for some time and every time I try to enter the code that Google Authenticator it says its wrong and if I try the recovery codes it gave me in the beggining, keeps saying it's wrong and blocks me from my account. Is there anything I can do? Can't even log in to deactivate this 2-Step Verification or play the game I bought!
Hi SleekGrunt, we can help with this issue on our support Facebook, Twitter or account support. Thanks!
Hi Bilbo806. We are unable to assist with account cases over the forums as these cases contain personal information. Instead, we ask players to reach out to our Facebook, Twitter or account support teams for assistance.