Just Dance 2019 Unlimited on Nintendo Switch | Forums

[Ljolivas]

this one works https://forums.ubi.com/showthread.ph...ount-on-Switch

Thanks!

[kmtran33]

Wow, that crazy workaround worked. Thank You!

[cismile]

We could log in this morning with my son's avatar. I could not log in from my own though. It was fine the day we subscribed, but now we are having issues.

[Ubi-Lucipus]

We have had some issues with the service and as we've looked into it we are sure we have now resolved it for those of you who were affected.

Can you try again cismile and let us know if it's working now?

[Setiono2018]

Hi I am also getting errors. “Username does not exist”. Need help to resolve this issue

[Ubi-Lucipus]

Sorry to hear that Setiono2018, please do let our Support team know so we can continue to investigate this issue!

They should be able to guide you further

[mxjim]

I tried with what its suggested by creating a Japanese account by once connected to it in Nintendo eShop, it’s all written in Japan !!!! I can’t do anything....

[Ubi-RealDude]

Hey mxjim, please try to connect to Uplay using your original account, as I believe the initial problem has been fixed. But if you're still experiencing issues, please go ahead and submit a ticket with Ubisoft Support and they'll do their best to help you find a solution.

[principerz]

Hey All!

Was wondering if the issues described above and the previous thread consists of this:

Cant use just dance 2019 unlimited even after subscribing already in Australia when connecting on another country. It seems that the unlimited is still activated but the additional 400+ songs dont appear on the screen. Is the unlimited feature only limited to the country to which where we subscribed at? I frequently travel and bring my nintendo switch to different parts of the world.

[UbiSc0ttie]

Hey All!

Was wondering if the issues described above and the previous thread consists of this:

Cant use just dance 2019 unlimited even after subscribing already in Australia when connecting on another country. It seems that the unlimited is still activated but the additional 400+ songs dont appear on the screen. Is the unlimited feature only limited to the country to which where we subscribed at? I frequently travel and bring my nintendo switch to different parts of the world.

Hey @principerz !

Welcome to the forums! As my colleagues have said before, try to connect to Uplay using your original account (the one you used when subscribing to Just Dance Unlimited). If you're still experiencing issues, please submit a case report with Ubisoft Support and they'll help you find a better solution.

- Scottie