1. #1

    Just Dance 2019 Unlimited on Nintendo Switch

    Hello all,

    Over in the tech support forum, it appears that many people who have just dance 2019 but have not had any previous versions installed are having problems logging in to uplay.

    Has anyone successfully logged in to uplay on a nintendo switch?
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  2. #2
    I bought the JDU for 1 year in the shop but in the game told me I need to access the club but either tells me connection error or my account doesn't exist
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  3. #3
    UbiBlack_Widow9's Avatar Community Representative
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    Hey,

    We're looking into this, thanks for reporting it! If possible, please send your Nintendo Switch and Uplay IDs to our Support Team for further investigation.

    Thanks!
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  4. #4
    Same I can’t log in to Ubisoft club in Jd 2019 for my switch. But I can on a computer just fine. Who do I report this to?
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  5. #5
    Today I've wrote to the support about this issue and now it's working.

    So maybe they've solved the root problem or you should all write supprot so that they'll solve it one by one.
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  6. #6
    Ubi-Lucipus's Avatar Community Manager
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    This should have now been resolved for those affected.

    Could you all please confirm if you still experience issues with linking accounts?
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  7. #7
    Originally Posted by Ubi-Lucipus Go to original post
    This should have now been resolved for those affected.

    Could you all please confirm if you still experience issues with linking accounts?

    I got the same problem yesterday, just bought just dance 2019 and yesterday tried to get in jdu but it said that ubisoft servers were down.
    I will try again later and let you know!
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  8. #8
    Ubi-Lucipus's Avatar Community Manager
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    Please do Patofrf!

    Also make sure to forward your issue to our Support Team so we have reports of it still happening to some of you
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  9. #9
    Originally Posted by Ubi-Lucipus Go to original post
    Please do Patofrf!

    Also make sure to forward your issue to our Support Team so we have reports of it still happening to some of you

    Just to let you know it works now!
    I created my Ubisoft account in game and the problem popped up. Now I validated my account through PC at Ubisoft website, restarted the game and jdu works fine!
    Hope this help for future players
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  10. #10
    UbiSc0ttie's Avatar Community Representative
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    Originally Posted by Patofrf Go to original post
    Just to let you know it works now!
    I created my Ubisoft account in game and the problem popped up. Now I validated my account through PC at Ubisoft website, restarted the game and jdu works fine!
    Hope this help for future players
    Thanks for the update @Patofrf ! ��

    - Scottie
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