1. #1

    Black screen at dominion start up

    Any one have any work around ideas FOR THE BLACK STUCK LOADING SCREENS IN DOMINION?
    It stuck with a black screen right when the map loading screen in dominion starts.
    Only way is to close the game and start again.
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  2. #2
    Ubi-Baron's Avatar Ubisoft Support Staff EMEA
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    Hi snowking72,

    Thank you for reporting this to us.

    We've had a number of reports of this since the last patch and we are currently looking into this.

    For the moment we apologize for the inconvenience this is causing.
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  3. #3
    still having this problem in 2020
     1 people found this helpful
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  4. #4
    Ubi-Keo's Avatar Ubisoft Support Staff
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    Originally Posted by Leocrydis Go to original post
    still having this problem in 2020
    Sorry for the late response and to hear that you are experiencing this issue.

    Can you please try these PC troubleshooting steps.

    If the issue persists, could you please submit a support ticket and attach your system files (dxdiag and msinfo) and our Customer Support team will investigate this further for you.
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  5. #5
    yea got the same issue atm played 1 match stared looknig for another got the black sreen and the text. could see the team chatting and the match ending but nothing happend
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  6. #6
    update:
    seems to be happening when joining a match in progress
    im playing PC played outher fresh matches no problem but when joining a match in progress i get the black screen and nothing. need to kill the game and reboot it
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  7. #7
    Ubi-Baron's Avatar Ubisoft Support Staff EMEA
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    Thanks for reporting this to us, Drakkuru, and providing the update with further details.

    This is something that the team are aware of, and to help us look into this, would you be able to provide a video of this occurring?
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  8. #8
    i cant make a vid but i think i know the cause now it triggers when the match is ended but you get joined anyway as i can hear the end match music play but nothing after that.
    so its a very small window were it happens
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  9. #9
    Ubi-Ginge's Avatar Ubisoft Support Staff
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    We've passed this information on to the relevant team
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