1. #71

    Just Dance Unlimited on Nintendo Switch

    I bought it yesterday as well, and i could not create the account in the game, so i created one from my pc and it said that my account did not even exist, even when i verified it and everything, i dont have any access to unlimited and i cant enjoy the full game, ubisoft please we need some help with the servers!
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  2. #72
    Ubi-RealDude's Avatar Community Manager
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    Hey everyone. A possible solution I've seen another player share is installing a demo of another Ubisoft game and connecting your Nintendo and Ubisoft accounts on that game first. If that still doesn't do the trick, please head over to Ubisoft Support and they will do what they can to help solve the problem.
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  3. #73
    witch Demo can I use ? on NS.
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  4. #74
    What demo? Not all games let you sign in with your Ubisoft account. I have Child of Light and this option doesn't exist.


    Originally Posted by Ubi-RealDude Go to original post
    Hey everyone. A possible solution is installing a demo of another Ubisoft game and connecting your Nintendo and Ubisoft accounts on that game first. If that still doesn't do the trick, please head over to Ubisoft Support and they will do what they can to help solve the problem.
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  5. #75
    What game pls ??? i wont buy a game i dont want to play to fix a game i want to play so it have to be a demo.

    Can't you offer the option to link account in the website ? Can't support do it for us since its not working on the game ?

    I spent 3 different tickets with support and after giving me crappy troubleshooting advise that i already tried, they just told me its a known issue, all you can do is wait for the devs to fix it.

    Been waiting for 4 days ......

    So what now ? Just refund and move on ?
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  6. #76

    Same here

    Exactly same problem here... I spent an hour yesterday teying everything to fix it so my girlfriend and I could dance together... very disappointed.... fix it please
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  7. #77
    Ubi-RealDude's Avatar Community Manager
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    Originally Posted by huahua880820 Go to original post
    witch Demo can I use ? on NS.
    I believe we have demos available for RISK, RAYMAN LEGENDS, and MONOPOLY, to name a few.
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  8. #78
    Ubi-RealDude's Avatar Community Manager
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    Originally Posted by JSOUKU Go to original post
    None of those demos allow you to access UPlay....
    Excellent point. Try South Park: The Fractured But Whole. Additionally, this Guide also supplies some helpful information. But should none of these work, head to the Ubisoft Support page where they can try to help with the problem. I'll do my best to get more information to all of you as soon as I can. Thank you for your patience.
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  9. #79

    :(

    Originally Posted by Ubi-RealDude Go to original post
    Excellent point. Try South Park: The Fractured But Whole. Additionally, this Guide also supplies some helpful information. But should none of these work, head to the Ubisoft Support page where they can try to help with the problem. I'll do my best to get more information to all of you as soon as I can. Thank you for your patience.
    I checked the eShop and there is no demo for South Park: factured but whole. Also downloaded sports party to login to Ubisoft club and it does not work.
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  10. #80
    same issue here, purchase just dance 2019 at eshop and tried to fixed the issue for hour but nothing worked, take few more hours to dig internet and found out is not my fault! wasted money for nothing, will never subscribe unlimited again when the trial ends
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