I can't login to UPLAY in the Just Dance 2019 | Forums

[kara-kara-kara]

This is infuriating to know this has been broken for two weeks. I wasted so much time yesterday trying to get this crap to work only to find out it's not my fault!! How has this not been fixed yet!?

No, they fixed it 2 weeks ago during a maintenance. It's just that the exact same issue happened 24 hours ago and everyone at Ubisoft is surprised and sends us troubleshooting links instead of fixing it like last time. It can't be that difficult, they should know how they can fix it.

[MiaMeslouhi]

still not working as of now ...

[Abigelf]

I'm having the same problem... I just purchased this and I'm trying to get an unlimited subscription :/

[Beizh]

Im having the same problem :/

[mungroof]

This is ridiculous. I cannot believe I bought this game and it does not even fully functional. I have reached out to the support as mentioned several times in the forum but they keep suggesting that I do port forwarding or editing my connection settings. However, the problem is obviously on their end because I have made all the changes they have asked me to already.

[Guyplayingagame]

Why would you put this on a sale if we can’t even access the majority of the game because of a glitch.

[ThePashaB]

Same issue with me on both Just Dance on the Switch AND South Park on PS4. No other games have connectivity issues so it's Ubisoft. I'm not changing anymore router settings for their glitch.

[Orcman89]

I have the same issue. I had a chat with support earlier and they basically said the development team is aware and we just have to wait for updates from them.

[Akimonark]

Bought just dance 2019 yesterday but same issue. Cannot create account and cannot log in. Any updates on when will this be fixed?

[kara-kara-kara]

Bought just dance 2019 yesterday but same issue. Cannot create account and cannot log in. Any updates on when will this be fixed?

Nope, their last tweet said "we are looking into this at the moment. Apologies for the trouble. " (45min ago). However, they ignored my DM from yesterday and don't answer any questions about a possible ETA. It's weekend, so it wouldn't surprise me if they'll fix it on a weekday. That's such a shame, I wanted to play it today.