Stick of Truth works for me as well. Since I was already very close to buying it with the Black Friday sale, this pushed me over the edge. Something about buying another game to make the one I just bought work feels a little wrong, but if you want to use Just Dance Unlimited right now, that's how you do it.
I have spent numerous hours working on this. At first I thought the issue was because of an old WiiU account that I couldn’t untie from my club account. So support helped me remove that, and I still couldn’t log in. Then I thought the issue was because I had already linked just dance 2019 to my ps4 before I bought the switch version (I like the switch better than using my phone). But there is no way to remove my ps4 profile from the Ubisoft club profile for that game only (not unlinking my ps4, just removing the just dance xp and progression). So I thought maybe if I suck it up and create a new club account for my switch only that would work.....nope. I can’t even create a new account while using the switch, or log into newly created account I made on my pc for my switch. I was so excited to play just dance 2019 on my switch, and now I can’t even do anything with it. I’m so frustrated.
Bought this game to play with my kids for the last 2 (And finally free) days of Thanksgiving Vacation and this is just a nightmare. I'm not going to buy another Ubisoft title just to set this up.
I've tried multiple game Demos and NONE OF THEM ALLOW YOU TO SIGN INTO YOUR UBI ACCOUNT.
We need actual results to this issue, seeing how many other people are experiencing this.
Step up your game, Ubi, this is just sad.
Just as a Forewarning to anyone else who is either itching to, or has their kids nonstop complaining to play, such as myself...
I purchased another Ubisoft game to log in, Wheel of Fortune, since it is only $11 and IT IS GETTING A SIMILAR ERROR.
Don't let Ubi Support patronize you with 'DMZing' or creating new DNS's for your Switch... this is 100% an issue ON THEIR END, but what do they care? They've already got our money...
Having the same issue in UK. Would love to purchase Unlimited but getting an error message when trying to create an account, came onto my computer to create the account and log in instead, apparently the account doesn't exist. This is unbelievable, I'm not purchasing another game to fix this. Please fix asap!
Bought this game for the family because of the songs then to find out 90% of them and most of the good songs are behind that pay wall you cant even access. Im looking into a refund at this point find something else the family can do together. Would have been nice to have fun with. 5 days is a bit much most understand that we all had a holiday weekend but you could have done something by now to fix the issue or compensate those that bought the game and cant' access unlimited. Hell put out the uplay app on switch ffs. Dont tell people go try to log into another game. Not all of us have other ubisoft games on switch. 99.9% of mine are on PC. Oh and stop telling people its their ISP or the router when you know its not that.
I'm having the same issueOriginally Posted by guest-iRqaUBCY Go to original post
What demo did you use??????