1. #1

    reset

    after xbox One x reset only saves character data not planet and exploration data
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  2. #2
    Ubi-Baron's Avatar Ubisoft Support Staff EMEA
    Join Date
    Aug 2017
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    7,771
    Hi Dragon2245,

    Just to confirm this was a factory reset of the console? Did you chose to keep the App/Game data when you did this?

    Thank you
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  3. #3
    yes did factory reset and chose App/Game data
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  4. #4
    Ubi-Woofer's Avatar Ubisoft Support Staff
    Join Date
    Aug 2019
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    United Kingdom
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    2,883
    Originally Posted by Dragon2245 Go to original post
    yes did factory reset and chose App/Game data
    Hey Dragon2245, I do apologise that no further response was provided until now.

    Did you manage to recover your save data / progress for Starlink, whether from the Xbox cloud or on your console itself? Or were you forced to restart the game?

    As a heads-up as well, I have now moved this over into our dedicated Xbox One Player Support forum, as it is better-suited to being there.
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