1. #1

    Saving problems on Xbox

    I've played the first two worlds and 100% collected everything on them. The next day I went to play it and everything was done apart from both planets had only half of the Wrecks Ruins done. For some reason the Wrecks Ruins are not correctly saving. Is any one else having this problem?
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  2. #2
    Ubi-Baron's Avatar Ubisoft Support Staff EMEA
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    Hi ProjectMyst,

    Were you able to complete them again or did they show as uncompleted, but you now can't interact with them?

    Thanks
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  3. #3
    I have this issue on switch and xbox one x with my wrecks not saving as completed. I can redo them I believe...
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  4. #4
    Sorry, to clarify it's happening to Wrecks and not Ruins like I mentioned on my previous post. Ruins are saving just fine.

    There are two types of Wrecks, ones that you collect some items from boxes and the others that you have to fight some bad guys whilst the box gets decoded. The ones that the box gets decoded are the ones that are not saving. They can be done again, but the problem is when you quit the game, the next time you go to play they show up as uncompleted again.
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  5. #5
    Ubi-Baron's Avatar Ubisoft Support Staff EMEA
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    Thanks for the clarification, ProjectMyst

    Could you provide a screenshot of one of the locations on the map?
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  6. #6
    if you have tried nothing on planets are saving just the cha data that is. I have reported the problem to ubisoft and they are looking into it.
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  7. #7
    Ubi-Woofer's Avatar Ubisoft Support Staff
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    Originally Posted by Dragon2245 Go to original post
    if you have tried nothing on planets are saving just the cha data that is. I have reported the problem to ubisoft and they are looking into it.
    Thanks for letting us know that you contacted our support team elsewhere, Dragon2245. Can you confirm whether you managed to resolve the issue with the team's help?

    Also, just as a heads-up - I've moved your thread over to the dedicated Xbox One Player Support section for the game
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