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  1. #1

    Y1 Operators are Locked!

    I have all operators purchased,

    Today Y1 operators are ALL locked as if I didn't purchase them.

    I restated Uplay several times, didn't fix the problem.
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  2. #2
    Same issue here. I even switched consoles and asked a friend, who has the same problems.
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  3. #3
    I have the same also.
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  4. #4
    *issue
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  5. #5
    Same here, and I have two other friends on Xbox with the same issue. Nothing from Ubi on Twitter, so I hit up Ubi support and Xbox support, but they didn't have a solution. I had an important match, so I just re-purchased them. $10. Not cool to have to do that, but I had no choice. Team was counting on me. Hopefully there will be some kind of resolution/refund from Ubi, because this doesn't seem to be an isolated incident. Good thing Y1 was recently discounted...
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  6. #6
    Mine disappeared around 10 PM CDT on 10/25/2018, BTW. I was up pretty much all night trying to get support to sort it out.
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  7. #7
    Ubi-Baron's Avatar Ubisoft Support Staff EMEA
    Join Date
    Aug 2017
    Posts
    7,771
    Hi guys,

    We have been looking into this issue and we apologize for the inconvenience it is causing.

    Are you still seeing these problems or do you have access to them again?

    Thank you
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